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FAQ
No, there is no minimum order value. You can shop at any time, regardless of the order value.
You can usually find the individual size chart in the item description. If you need help with sizing, please write to us using our contact form.
We will pay the shipping costs for you.
Delivery time is typically 7 to 12 days. Delays may occur depending on order volume or external factors. Once your order has been shipped, you will receive a shipping confirmation via email.
You can return your order within 14 days of delivery. Returns are at your own expense and should be insured. If you would like an exchange, please send us an email.
When returning items from a discount promotion, the discount will be recalculated. If the conditions of the promotion, such as “Buy 2, get 1 free”, a quantity discount or percentages from a minimum order value, are no longer fulfilled by the return, the discount will no longer apply.
We recommend always washing by hand with lukewarm water and a sparing amount of detergent. Do not wring out the laundry, just squeeze it gently. Wash your items separately by color. Even the slightest color residue in the water can lead to discoloration of the entire garment.
Please note that the products in the washing machine drum are exposed to enormous stress.